QUALITY

SARP has become the Icon of India’s Healthcare; and a Quality Contract Pharma Manufacturer of the Country; with Global Vision.

SARP understands and believes that purpose of Business is :

  1. To create Customers
  2. To retain Customers
  3. To profit from Customers

SARP understands that the essence of business is to create customers; profits will follow; and towards this end the Business Development Department of the company always thrives to attract good customers. Business goes where it is invited; but stays where it is treated well. Retaining the customers is much more important than creating the customers. For retaining the customers, Quality, Timely Supplies, Service & Satisfaction of Customer, Competitive Prices and Innovative Products are necessary purpose of business is to make profit. In a cut throat competition, we sell the products with a reasonable profit.

STAYING CONNECTED WITH CUSTOMERS

SARP has created a business model that demonstrates a sustained and clear capacity for creativity and innovation in the development and implementation of its products & services. It is different than others. The business model demonstrates, Innovation in Products, Research & Development, Formulations Development, Development in Process & Packaging, Technological Developments, Sustained improvement in Product Quality, Timely Deliveries, Service & Customer Satisfaction, Competitive environment – Sales Price & Purchase, Sustained Growth with Excellence.

ATTRIBUTES OF PRODUCT ARE VALUED THE MOST

  1. Good quality
  2. Timely Delivery
  3. Fair and Transparent dealings
  4. Willingness to improve
  5. Excellent packaging
  6. Freshness in stocks

DEFINING AND MEASURING SUCCESS

Success is a product of team work, respect towards your people, leadership skills, personal integrity, commitment & hard work, continuous improvement, progressive realization of goals and building a community & not a network. The success of an organization is a team effort, playing their role in harmony, under the direction of an able leader.

In its pursuit of growth with internationally accepted excellent quality health care products; and in its flight for excellence, each achievement is a brief stopover of journey and is not a permanent destination of success.